In this exclusive WebTVshow for Newbusiness.co.uk, top sports agent and CEO Jon Smith, and Vodafone mobile working expert Bryony Clow warns British businesses not to let complacency replace competitiveness and offers experienced advice for businesses looking to refresh their responsiveness. Smith knows how important it is to keep in touch with your clients at all hours and how failure to respond can cost a business dearly.

Source: Vodafone