Leading social intelligence firm, DigitalMR [1], has unveiled the launch of an innovative Artificial Intelligence platform that can provide brands with invaluable insights from unstructured customer data from multiple internal and external source types.

Already utilised by several top-tier organisations, the AI led platform, listening247, successfully adds accurate, actionable, and timely intelligence to any text, audio, images and other visual content published online about a specific brand and/or topic to aid organisations in making strategic sales, marketing and operational decisions.

Developed from a significant 7-figure investment and available for use as SaaS, the listening247 platform is the only CX [Customer Experience] measurement tool on the market that enables DigitalMR [2]