Only 25% of change management initiatives are successful in the long-term – and here’s why

Time and again we see that most transformations fail to achieve their stated outcomes......................

Full story >>


Former para-athlete calls for overhaul of disabled customer’s experiences

A former para-athlete turned fashion designer is calling on businesses to improve the customer experience for people with disabilities.

Why CRM is the key to remote working success

As it stands, we don’t know and cannot control how long the COVID-19 pandemic will last, but we can control how we respond

3 E-Commerce trends to pay attention to

E-commerce is currently among the most competitive sectors. This means that staying relevant has to be a top priority of every online seller.

Today - Tuesday 3 November - is Purple Tuesday, when companies make public commitments to ensure sustainable changes for disabled customers are made............... Full story

By Philip Mayling, Founder and CEO of BuddyCRM, a CRM solution developed by salespeople for salespeople..................... Full story

Being aware of current trends and finding the best ways to implement them into your business will help improve customer experience........................ Full story


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