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Gov will close utility loophole rule
The government have said that they will change a rule that allows energy companies more than two months to inform customers of price rises.
As the law stands at the moment suppliers can wait for 65 working days after prices have been put up to notify their customers of the increase.
Energy regulator Ofgem is to consult on proposals that will include a plan for companies to tell people in advance of any bill increases. The government has said it will ensure the delay is no more than 10 days.
"Energy price hikes are difficult at the best of times. But it is utterly unacceptable that people might not be told for up to 65 days that they are paying more for their energy," said Joan Ruddock, Energy and Climate Change minister.
Post Date: February 16th, 2010
As the law stands at the moment suppliers can wait for 65 working days after prices have been put up to notify their customers of the increase.
Energy regulator Ofgem is to consult on proposals that will include a plan for companies to tell people in advance of any bill increases. The government has said it will ensure the delay is no more than 10 days.
"Energy price hikes are difficult at the best of times. But it is utterly unacceptable that people might not be told for up to 65 days that they are paying more for their energy," said Joan Ruddock, Energy and Climate Change minister.
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Post Date: February 16th, 2010
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